FREQUENTLY ASKED QUESTIONS
FAQs
If your question is not listed, please feel free to contact us using the contact form.
We don't have a chimney or flue, do we need one?
No, if you choose bio-ethanol combustion you don't need a flue or
chimney. These stoves burn bio-ethanol fuel which doesn't emit any harmful
fumes, only carbon dioxide and a very small amount of water vapour.
Can I take a stove home in the back of my car?
Yes, the vast majority of our stoves will fit in an average sized car. Just make sure you have
bring some old blankets or something to protect the stove and something to secure it to.
oude dekens of iets dergelijks mee te nemen om de kachel te beschermen en iets om het
vast te zetten.
I thought the windows were glass but they are not, it is like plastic, what is it?
It is a natural substance (mineral) called mica. It laminates and becomes disproportionately more expensive
the larger the piece you need, because it is much harder to mine
large pieces.
Where can I buy replacement mica for my stove?
Contact us and we can find out if we still have a suitable piece of mica in stock.
mica op voorraad hebben. Wij verkopen tevens heldere mica vellen van 15 x 20cm.
Can I place a search for a specific stove that I have seen on your site under ‘Sold stoves’ for example.
We cannot guarantee anything, but we go to France very regularly and have
a good chance of finding what you are looking for. Please contact us for more information.
Do you also ship outside the Netherlands?
Yes, that is possible. The Bleu Stove can arrange shipping. The shipping and any customs or clearance costs will be charged to the buyer. For international shipments, the stove cannot be returned.
.
Where can I buy Bio-ethanol?
There are many different providers on the internet. But it can also be purchased at a
hardware store such as Gamma or Hornbach.
Do you also have a store and what are the opening hours?
No, unfortunately not. But send us an email so that we can schedule an appointment for a viewing in our studio in Breda.
Can I pay by card at De Blauwe Kachel?
No, this is not possible at the moment. You can pay by banktransfer or cash.